The PAVE Scheme helpline and Contact details for the PM Electric Bike and Rickshaw Scheme 2025 are now officially available. Many people, especially students, job seekers, and small business owners, are looking for reliable information about this scheme. The government has introduced multiple ways for citizens to get updates, apply, and solve problems. From a national helpline to email support and online forms, everything has been made simple and easy to understand.
This article will guide you step by step, so you don’t face any confusion while applying for an electric bike or rickshaw under the New Energy Vehicle Policy 2025-30.
Read More: Register on pave.gov.pk for PM Electric Bike
PAVE National Helpline
The government has set up a dedicated helpline (1048) for the PM Electric Bike & Rickshaw Scheme. Citizens can call this number during working hours to ask questions about eligibility, application status, or required documents.
Helpline Key Points:
- Number: 1048
- Timings: Monday to Saturday (9:00 AM – 5:00 PM)
- Languages: Urdu & English
- Closed: Sundays and Public Holidays
When you call, you will first hear an automated update message and then get connected to a live support agent. Keep your CNIC number and application details ready before calling.
PAVE Scheme Helpline and Contact Details
| Service Type | Details |
| Helpline Number | 1048 |
| Working Hours | Monday – Saturday, 9 AM to 5 PM |
| Closed Days | Sunday & Public Holidays |
| Language Support | Urdu & English |
| Services Provided | Application Guidance, Eligibility Info, Status Updates, Document Help |
PAVE Email Support – For Detailed Questions
For those who need to send documents, screenshots, or long queries, the official email support is the best option. The response time is usually 24–48 working hours.
Email Address: support@pave.gov.pk
Things to Include in Your Email:
- Full Name (as per CNIC)
- Contact Number
- CNIC Number
- City & Province
- Clear Subject Line (e.g., “Query about Student E-Bike Application”)
- A Detailed Description of Your Problem
This option is useful if you face portal errors, need the list of approved bike models, or want to check your application ID.
Read More: Required Documents for PAVE Scheme
PAVE Scheme Online Contact Form – Easy & Quick
If you don’t want to write an email, you can simply fill out the online contact form. Once you submit it, you will receive a ticket number for tracking.
The form asks for:
- Full Name
- Email Address
- Phone Number
- Subject (like eligibility or technical issue)
- Detailed Message
This method is user-friendly and suitable for first-time applicants.
FAQs Section – Instant Answers
Before contacting support, you should check the FAQ section on the official website. It covers:
- Eligibility criteria
- Required documents
- Step-by-step application guide
- Payment and installment plans
- Delivery timeline
The FAQ is updated regularly and saves time for applicants.
Social Media Updates – Stay Connected
The scheme has official accounts on Facebook, Twitter, and Instagram. These are great for real-time news, deadlines, and public announcements. However, personal queries should still be sent via helpline, email, or contact form for security reasons.
Read More: Eligibility Criteria for PAVE Scheme
Technical Issues – What to Do
Some applicants face problems like website errors or form submission failures. Here’s what you should try first:
- Refresh the page
- Check your internet connection
- Try another browser (Chrome, Firefox, Edge)
- Clear cache and cookies
If the problem continues, send an email with:
- Error message screenshot
- Device and browser details
- The page where the issue occurred
PAVE Scheme Contact Options
| Contact Method | Best For | Response Time |
| Helpline (1048) | Quick questions, eligibility info, instant help | Immediate |
| Email (support@pave.gov.pk) | Detailed queries, document sharing, application follow-ups | 24–48 working hours |
| Online Contact Form | Structured queries, easy submission | Within 2 days |
| FAQ Section | Common questions, instant self-help | Instant |
| Social Media | Updates, deadlines, public notices | Real-time posts |
Government’s Commitment
The PM Electric Bike & Rickshaw Scheme is not just about vehicles—it’s about green transport and affordable mobility. The government aims to make the process transparent and user-friendly. Citizens are encouraged to use these official channels instead of relying on rumors or unofficial sources.
Final Thoughts
The PAVE Scheme helpline details are a big relief for students, daily wage earners, and small business owners who want to apply for the PM Electric Bike and Rickshaw Scheme 2025. With multiple support options like helpline 1048, official email, contact form, and FAQs, the government has ensured that no applicant feels left out.
This scheme is expected to reduce fuel costs, promote clean energy, and create new job opportunities. If you are planning to apply, save the helpline number and email address today for smooth communication.
FAQs
Q1: What is the helpline number for the PM Electric Bike & Rickshaw Scheme 2025?
The official helpline number is 1048, available Monday to Saturday.
Q2: Can I apply via email?
No, applications must be submitted on the official portal. Email is only for queries and support.
Q3: How long does it take to get an email reply?
Usually 24–48 working hours.
Q4: What if the website shows an error?
First, refresh your browser and check your internet. If the problem continues, email support@pave.gov.pk with details.
Q5: Is social media enough for personal queries?
No, for privacy and security, use a helpline, email, or the contact form.
